September 27, 2019: Human Resources including Embracing Diversity


St. Ann’s Community
1500 Portland Avenue
Rochester, New York 14621

Hosted by:

St. Ann's Community

Today's Agenda

During this session the Fellows will discuss the changing dynamics of the workforce including how to attract and retain the best talent. We will take an in-depth look at the Business Case for Diversity and the importance of understanding the unique needs and cultural difference of our patients and

7:45-8:30 Breakfast

8:30-9:00 Welcome

Michael McRae, Chief Executive Officer, St Ann’s Community

Linda Becker, President and Founder, NorthStar Network

9:00-10:30 Understanding and Addressing Workforce Shortages 

Kate Lennon, Consultant, Willis Towers Watson

10:30-10:45 Break

10:45-12:30 Business Case for Diversity

Dr. Robert C Henderson, PH.D, Principal Consultant, The Henderson Consulting Group

12:30-1:30 Lunch and Networking with Panelists

1:30-3:00 Unique Perspectives - Roundtables and Discussion

Panelists include representatives of these local communities.  Panelists are to-be-confirmed:

  • Dr. Candice Lucas, Ed.D, MBA, Executive Director, Saint Joseph's Neighborhood Center
  • Mazie Tai, BS, MS, Vice President, Human Resource Operations, (Benefits, Employee Relations, HIRS, Integrations, Retirement) Rochester Regional Health
  • Andre Dixon, MSL, Director, Multicultural Workforce & Student Initiatives and Co-Chair of the President’s Council on Inclusiveness and Diversity, Trillium Health
  • Shani Fagan, Co-Chair of the President’s Council on Inclusiveness and Diversity, Trillium Health
  • Kesha Carter, Chief Diversity Officer, Coordinated Care Services, Inc. (CCSI)
  • Hilda Roserio Escher, Former Chief Executive Officer, IBERO

3:00-3:15 Wrap up

Lisa Smith, Consultant, NorthStar Network

3:15-4:15 Tours of St. Ann's Community